SafeConnect Supports Windows 10
SafeConnect Supports Windows 10 on Day of Release
Tampa, Florida — July 22, 2015 — Impulse, the leading provider of Contextual Intelligence™ and access control solutions in support of BYOD-friendly enterprises, announces that SafeConnect has fully supported the Windows 10 preview since the developer release became available. Impulse is a member of the Windows Inside Program.
Impulse users upgrading to Windows 10 on July 29 (official release date of the new software) will be immediately recognized and fully supported by SafeConnect without any end user disruption.
Impulse will recertify support against the official release build and provide any necessary enhancements within 48 hours of Microsoft’s release. SafeConnect™ is supported by the BYOD industry’s leading maintenance and support agreement, which includes a 48-hour Service Level Agreement (SLA) for recognition of new devices, operating systems, and endpoint security software.
“We’ve been keeping a sharp eye on Windows 10 since last winter. Microsoft has addressed some the key concerns related to Windows 8. Windows 10 is designed to adapt its user interface based on the type of device being used, offering two separate modes: one optimized for mouse and keyboard and a tablet mode designed for touchscreens. As a result, desktop users moving from Windows 7 will find an enhanced, but much more comfortable and familiar experience, which was not the case for many using Windows 8,” says Kirk Anderson, Customer Support Manager at Impulse.
“Additionally, we expect a quick up-take on Windows 10 since Microsoft will be distributing the update themselves at no-charge,” Anderson continues. “With that in mind, it’s an indispensable advantage that our customers don’t have to wait to support Windows 10 or any major operating system update and don’t experience additional help desk calls based on our inability to recognize new systems.”
Impulse provides an industry-exclusive managed support service for its SafeConnect family of products that includes:
- Proactive 24/7 remote policy appliance monitoring.
- Problem determination and resolution ownership.
- Daily device recognition and software updates.
- Installation of all software maintenance.
- Daily remote policy configuration backups.
- Overnight appliance replacement and restoration services.
- Future application version enhancements – upgrade protection.
Impulse is the leading provider of Contextual Intelligence™ and access control solutions in support of BYOD-friendly enterprises. Impulse securely and efficiently automates BYOD by combining our real-time, context-aware and simplified architecture, remote managed support services and customer-centric business philosophy to enable customer freedom. Our customers know this as the Impulse Experience. The security of more than four million endpoints is entrusted to Impulse.